Privacy Policy

Privacy Policy - Effective April 2025

1. Information We Collect
We may collect the following types of information:

a. Personal Information
When you fill out a contact form, request a quote, or book a service, we may collect personal details such as:

Full name
Phone number
Email address
Physical address
Details about your plumbing or heating needs

b. Usage Data
We may collect information about your interaction with our website, such as:

IP address
Browser type
Operating system
Pages visited
Time and date of visit

c. Cookies
We may use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.

2. How We Use Your Information
We use your information to:

Respond to inquiries and provide customer service
Schedule and manage appointments
Process payments (if applicable)
Send service updates or promotions (only with your consent)
Improve our website and services

3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:

With trusted third-party service providers who help us operate our business (e.g., payment processors, web hosting, email marketing platforms)
When required by law or to protect our legal rights
With your explicit consent

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. However, no method of internet transmission or storage is completely secure.

5. Your Choices
You can:

Opt out of receiving marketing emails by clicking the “unsubscribe” link in our communications

Request access, correction, or deletion of your personal data by contacting us

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Titan Plumbing and Heating
Email: titanplumbers@gmail.com
Phone: 778-220-4664